Accela Implementation & Support Services

SEP Tech can partner with organizations to implement Accela for complicated and custom solution or as a Best Practice Template (BPT) project.

Project Management


Business Analysis



Design & Solutioning

SEP Tech can partner with organizations to implement Accela for either complicated and custom solution or as a Best Practice Template (BPT) project.
In addition to initiating projects, we also offer maintenance services. Government policies and processes rarely remain static. SEP Tech has both the experience and skill set to adapt existing Accela systems to new requirements as well as to identify and mitigate shortcomings to improve the function and efficiency of the agency environment. SEP Tech is also adept at assisting with the upgrade of Accela systems including testing and identifying and rectifying and issues with coding resulting from such upgrades.

We have expertise and specializations in the following areas:

Accela Implementations & Upgrades
  • Software and database upgrades
  • Feasibility studies and needs assessments
  • Training and technical documentation development
Solutioning and Design
  • Application Design and Development
  • Application Document Design and Development
  • System functional and technical designs
Business Process Analysis and Re-Engineering
  • Business process studies
  • Business case development and evaluation
  • Business Rules and system programming
Change Management and Organizational Readines
  • User and Admin Training and Knowledge Transfer
  • Data collection, cleansing and repair
Accela Configuration and Support
  • Application Configuration Creation, Review and Change
  • Record Design and Implementation
  • Fee Configuration Review and Changes
  • Workflow Configuration Review and Changes
  • System and database administration
Custom Report design and Implementation
  • Microsoft SQL Server Reporting Services (SSRS) reports
  • Crystal Reports
  • Accela Ad Hoc Reporting
Interface and integration
  • Payment Processing
  • Document Management
  • Processor Integration through GovXML and Construct API

Why Sep Tech

We work hand in glove with government entities to increase efficiencies in their processes, provide more transparency to citizens and integrate existing data assets, such as GIS, into the application, review approval and maintenance of applications and enforcement.

We have 20+ combined years working with Accela Solutions, and have experience with and knowledge of Accela’s Civic platform.

We have effectively designed and implemented solutions deployed for all features of Accela which included advanced business rules automation and integrations of custom developed web application.

We know government and have the training and expertise to leverage the Accela product to best serve your community. Our consultants have been certified by Accela as a demonstration of these qualifications.

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